Utilities Code Section 182.052

Dear Customers,

Until now, Utilities Code Section 182.052 created an opt-in approach to keeping certain personal information in a customer's account confidential.

Recently, the Texas Legislature has amended this section of code and it became effective September 1, 2021. The amendment will essentially make all publically owned utility customer's account information confidential. The utility is to give their customers an "Opt-Out" option of keeping the customer's address, telephone number, and account records confidential. {TX Utility Code Disclosure of Customer Information, Subchapter B. 182.052 (a)}

There is NO charge for this service. In the past there was a minimal Opt-In fee to keep your information private.

Should you wish to request that your information be made public simply print page 7 of the Service Agreement locate on our website under the Customer Forms tab. Please fill out the bottom section of the form and return it by mail, drop box (located at the front of the office) or anytime during normal office hours M-F 8am-5pm.

Note: Your response IS NOT necessary if you choose to keep your information private.

Attention: WE MUST STILL PROVIDE THIS INFORMATION UNDER LAW TO CERTAIN PERSONS.

If you have questions or would like additional information, please feel free to contact us at (903)768-2861

Thank you,

Wendell Baker